Welcome to Vapex.co.nz. By accessing or using our website (https://vapex.co.nz/), you agree to comply with and be bound by the following Terms and Conditions. If you do not agree with these terms, please do not use our website.
1. General Terms
1.1 These Terms and Conditions govern your use of our website, products, and services.
1.2 We reserve the right to update or modify these terms at any time without prior notice. Your continued use of the website signifies acceptance of any changes.
1.3 Vapex.co.nz sells vaping products only to individuals aged 18 and over. By purchasing from our website, you confirm that you meet the legal age requirement.
2. Account Registration
2.1 To make a purchase, you may need to create an account. You are responsible for maintaining the confidentiality of your login credentials.
2.2 Providing false or misleading information during account registration may result in account termination.
2.3 We reserve the right to refuse service, terminate accounts, or cancel orders at our discretion.
3. Orders and Payments
3.1 All orders are subject to availability and confirmation of payment.
3.2 Prices listed on our website are in New Zealand Dollars (NZD) and include GST where applicable.
3.3 We accept various payment methods, but all transactions are securely processed through third-party payment providers. We do not store payment details.
3.4 We reserve the right to cancel or refuse any order if fraud or illegal activity is suspected.
4. Shipping and Delivery
4.1 We ship orders across New Zealand. Shipping times may vary based on your location and courier delays.
4.2 Once your order is dispatched, we are not responsible for delays or lost packages caused by the courier.
4.3 If your order is damaged upon arrival, please contact us within 48 hours with proof of damage.
5. Returns and Refunds
5.1 We accept returns for faulty or incorrect items within 14 days of delivery.
5.2 Products must be unused, in original packaging, and accompanied by proof of purchase to be eligible for a return.
5.3 Refunds or replacements will be processed upon inspection of the returned product.
5.4 We do not accept returns for opened e-liquids or consumables due to health and safety regulations.
6. Product Use and Liability
6.1 Our vaping products are intended for adult use only and should not be used by non-smokers, pregnant women, or individuals with health conditions.
6.2 By purchasing from Vapex.co.nz, you acknowledge the risks associated with vaping and use our products at your own risk.
6.3 We are not liable for any health issues, injuries, or damages resulting from the use or misuse of our products.
7. Intellectual Property
7.1 All content on Vapex.co.nz, including images, logos, and text, is the property of Vapex and may not be copied, distributed, or used without our permission.
7.2 Unauthorized use of our intellectual property may result in legal action.
8. Privacy and Data Protection
8.1 We collect and process personal information in accordance with our Privacy Policy.
8.2 By using our website, you consent to the collection and use of your data as outlined in our Privacy Policy.
9. Governing Law
9.1 These Terms and Conditions are governed by the laws of New Zealand.
9.2 Any disputes arising from the use of our website or services will be subject to the exclusive jurisdiction of New Zealand courts.
10. Contact Us
If you have any questions regarding these Terms and Conditions, please contact us at:
Email: vapex.co.nz@gmail.com
Phone: +64 22 160 1506
Address: 8/3 Kensington Avenue, Kensington, Whangārei 0112, New Zealand