At Vapex.co.nz, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (https://vapex.co.nz/). By using our website, you agree to the practices described in this policy.
1. Information We Collect
We may collect the following types of personal information:
- Personal Identification Information: Name, email address, phone number, billing and shipping addresses.
- Payment Information: When making a purchase, payment details such as credit/debit card information may be processed by our third-party payment providers (we do not store this information).
- Account Information: If you create an account, we store login credentials and purchase history.
- Usage Information: Information about how you interact with our website, including IP address, browser type, pages visited, and time spent on the site.
- Marketing Preferences: If you opt-in to receive marketing emails, we collect data related to your preferences.
Some features of the Services may require you to directly provide us with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features. Together, these details constitute your “personal information.”
2. How We Use Your Information
We use the collected information to:
- Process and fulfill your orders.
- Verify your age to comply with New Zealand vaping regulations.
- Improve our website, products, and services.
- Send order confirmations and customer support updates.
- Send promotional offers and marketing materials (only if you opt-in).
- Detect and prevent fraudulent transactions and security threats.
- Comply with legal obligations and regulatory requirements.
3. How We Share Your Information
We do not sell or rent your personal data. However, we may share your information with:
- Service Providers: Third-party companies assisting with payment processing, shipping, and marketing.
- Legal Authorities: If required by law, we may disclose your information to comply with legal obligations.
- Business Transfers: In the event of a merger or acquisition, your information may be transferred to the new entity.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience. Cookies help us:
- Remember your preferences and login details.
- Analyze website traffic and improve functionality.
- Provide targeted advertising based on browsing behavior.
You can manage or disable cookies through your browser settings, though this may impact website functionality.
5. Age Restriction
Vapex.co.nz is strictly for individuals aged 18 and over. We do not knowingly collect personal data from individuals under 18. Age verification is required for purchases.
6. Data Security
We implement industry-standard security measures to protect your personal data from unauthorized access, loss, or misuse. However, no online transmission is 100% secure, and we encourage you to take precautions when sharing sensitive information.
7. Your Rights and Choices
Under New Zealand privacy laws, you have the right to:
- Access your personal data stored by us.
- Request corrections to inaccurate or incomplete data.
- Opt out of marketing communications at any time.
- Request deletion of your personal data, subject to legal requirements.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies before sharing any personal data.
9. Changes to This Privacy Policy
We may update this policy periodically to reflect changes in legal requirements or business practices. The updated policy will be posted on this page with a revised effective date.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Vapex.co.nz
Email: vapex.co.nz@gmail.com
Phone: +64 22 160 1506
Address: 8/3 Kensington Avenue, Kensington, Whangārei 0112, New Zealand